Frequently Asked Questions What is the difference between a retail and reseller sub account? Can I renew sub account domains and pay for it out of my reseller balance? I had commission from sub account and registry rocket sales, but my account balance has not increased, my commission is missing. My account is locked for 24 hours, what happened? I did not enter a bad credit card. What happens to a domain that expires in a sub-account? What happens to a domain that expires that was through my Registry Rocket account? What is Club Drop? How do I get a lower domain price? Do my rates get reduced automatically? I sold my domain. What do I have to do to change the registered owner of the domain? Does eNom provide the software for domain registration through my website? Can I submit checks to you in foreign currency, or only in US dollars? Can you provide DNS hosting for third-level domain names? (example: domain.com.jp) As a reseller, what services do you offer for my customer renewals? How do I save a TXT file (report) to an excel document so I can sort and use it? How do I get my organization name to appear on the whois lookups? Charging for Value Add Services - new feature details. General details about each registry, registration options, renewal services and transfer requests. How does the client change their contact or dns information if the domain is in my reseller account? They have a password but no login name. Can they use access.enom.com ? Can sub-accounts use the API? Can they use your credit card merchant services too? What is an "eNom Point" ? When I attempt to process an order I get an error message: "This account is not authorized to use our credit card processing" I have accepted the agreement for merchant services, why can't I use them? How do I set default host records for new domains in my account? How can I provide a WHOIS lookup on my reseller site that can look up domains not registered in my account or at eNom? My web hosting/web monitor/etc. has been disabled. How can I have these services re-enabled?

CopyRight 2004 [http://www.NewDomainZ.com].